Refund policy

Our coats are handmade and made to order, ensuring the highest quality and sustainable practices. As a result, we do not offer refunds or exchanges. This policy supports our commitment to reducing waste and maintaining sustainability. Please double-check sizes and details before placing your order. Thank you for understanding!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.